PSYC 4690, Organizational Behavior
Exam #2 "Short Answer" Question List
Spring 2005

Answers to these questions should generally be only a paragraph long (50-100 words).
If a question doesn't seem to you like it belongs on this list, send me an explanation and I will consider dropping it.

1.Describe the characteristics of the employee with a high need for achievement.
2. List Maslow’s five categories of human needs and how each can be satisfied by work.
3. Distinguish between motivator and hygiene factors in job motivation.
4. Discuss the influence of inherited predispositions and noninherited factors on job satisfaction.
5. How is job satisfaction affected by age, level of cognitive ability, and opportunity to use one’s job skills and abilities?
6. Explain the relationship between job satisfaction and productivity.
7. Distinguish between job involvement and job satisfaction.
8. What were the main sources of stress for IIT workers cited by Jay Steed, and how did his organization deal with stress?
9. Discuss the evidence supporting the benefits of company-provided dependent care facilities and fitness centers.

10. What do laboratory studies show about the effect of noise on stress and productivity?
11. Discuss the psychological, physiological, and social problems related to shift work.
12. Discuss the assertion that America is a “sleep deprived nation.”
13. Discuss the factors found to significantly correlate with high job fatigue.
14. How do the personal factors of age and cognitive ability affect accident rates?
15. Discuss the steps an organization can take to reduce and prevent accidents.
16. Discuss the possible health effects of working at computers and how they can be avoided.
17. Discuss the relationship between the Type A personality pattern and stress. What are the two elements of the Type A pattern and how do they affect stress?
18. Distinguish between internal and external locus of control. How can a person’s reaction to stressors be influenced by locus of control?
19. Explain the role of gender in stress and stressors in the workplace. Do men and women differ in how control over their work affects their stress (refer to the Swedish bus driver study)?
20. Describe the contributions of John B. Watson to consumer psychology.
21. Define focus groups and discuss how they are used to evaluate consumer reactions to a product.
22. What human needs are often targeted by TV commercials?
23. Discuss the effectiveness of celebrity endorsements on buying behavior.
24. Discuss the effectiveness of humor in advertising, and how humor influences ad processing.
25. Evaluate the effectiveness of sexy images in ads.
27. How does product price affect consumer behavior?
28. Discuss the changing role of adolescent consumer behavior.
29. Discuss the history of work – how the “problem of work” has been handled and the three different ways in which people typically think about their work.
30. Discuss the concept of overload and underload, and the issues regarding work space -- cite the evidence in the clip from "Brazil" viewed in class.